Contact & Orders

Do you have questions about our balloons, personalized designs, or event decorations? We're happy to help!

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Contact information

We look forward to hearing from you!

Do you have questions about our balloon bouquets, would you like a customized quote, or need assistance with your order? We're happy to help.

📩 Email

info@ballon-atelier.ch
We usually respond within 24 hours (Monday-Friday).

📞 Telephone

+41 78 331 81 81
Monday to Friday: 9:00 – 17:00

📍 Address

Balloon Studio
Mr. Georgi Kolarov
Grossmatte 7
6014 Lucerne
Switzerland

📦 Pick-up & deliveries

By prior arrangement, you can also pick up your order in person from us in Lucerne. For individual delivery requests, please contact us directly.

📱 Instagram & Co.

Follow us on social media for inspiration, behind-the-scenes insights and current offers:
📸 Instagram: @ballonatelier.ch
🎈 TikTok: @ballonatelier.ch

❓ Any questions?

Just send us an email or give us a call – we look forward to embellishing your event with a unique balloon bouquet 💛

Frequently Asked Questions (FAQ)

Do you offer personalized balloons?

How long do helium-filled balloons last?

How quickly do you deliver?

Can I book a custom balloon decoration for my event?

Can I pick up my order myself?

all FAQs